Customer service in rail is paramount, whether it be moving a customer’s goods via rail freight; transporting people within a busy passenger network; or providing a consulting service or advice. The Customer Service award acknowledges the great service provided by a company or individual in Rail.

Eligible companies/individuals for this award must demonstrate:

• customer service excellence in the performance of a role or in the performance of a project; and
• leadership or innovation in customer service.

Nominations for 2019 Awards have now closed, the 2020 Award nominations will open in January 2020.

Further information: contact events@ara.net.au or 02 6270 4527.

Proudly sponsored in 2019 by: