Customer service in rail is paramount, whether it be moving a customer’s goods via rail freight; transporting people within a busy passenger network; or providing a consulting service or advice. The Customer Service award acknowledges the great service provided by a company or individual in Rail.
Eligible companies/individuals for this award must demonstrate:
- customer service excellence in the performance of a role or in the performance of a project; and
- leadership or innovation in customer service.
Selection Criteria and Nomination Form will be available early in 2018.
- The nomination file name must include the category title and nomination company/individual
- Supporting material must be attached
- Email nomination to email@example.com
Further information: contact Janet Cameron, firstname.lastname@example.org or 02 6270 4527.
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